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Refund Policy

Last updated June 13, 2026
 

 

 

 

 

 

Introduction

We offer a 30-day money-back guarantee for all paid plans. If you are not satisfied with ScribbleDoodle for any reason, you can request a full refund within 30 days of your first payment. No questions asked.

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30-Day Refund Window

You have 30 calendar days from your first payment to request a full refund.
 

Refund Eligibility

All paid subscriptions are eligible for a full refund within 30 days of the first payment — no questions asked.

  • Refund request submitted within 30 days of your first payment

Refunds are not available if:

  • More than 30 days have passed since your first payment
     

How to Request a Refund

To request a refund, follow these steps:

  1. Email support@scribbledoodle.ai with the subject line 'Refund Request'

  2. Include your account email address and the reason for your refund request (optional but appreciated for feedback)

  3. Our team will review and process your refund within 5-7 business days

Alternatively, you can request a refund directly through the Paddle billing portal.
 

Refund Processing Time

Once approved, refunds are processed as follows:

  • Review: We aim to approve refund requests within 1-2 business days

  • Processing: Refunds are issued to your original payment method within 5-7 business days after approval

  • Bank processing: Depending on your bank or payment provider, it may take an additional 3-5 business days for the refund to appear in your account


Cancelling Your Subscription

If you cancel your subscription after the 30-day refund window, your access to paid features will continue until the end of your current billing period. No refund will be issued, but your subscription will not renew.

You can cancel at any time through your account settings or the Paddle billing portal. Cancellations take effect at the end of the current billing cycle.


EU Consumer Rights (Right of Withdrawal)

Under EU Directive 2011/83/EU, EU consumers have a 14-day right of withdrawal for online purchases of digital services. Our 30-day refund guarantee exceeds this statutory minimum.

You may request a full refund within 30 days for any reason. Contact us at support@scribbledoodle.ai or request via the Paddle billing portal.


Contact for Refund Requests

Email: support@scribbledoodle.ai

Paddle Billing Portal: vendors.paddle.com​​​

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